Selected Publications

Bedué, P. and Fritzsche, A. (2021), Can we Trust AI? An Empirical Investigation of Trust Requirements and Guide to Successful AI Adoption

Journal of Enterprise Information Management, Vol. 35 No. 2, pp. 530-549.

Bedué, P., Graef, R., Klier, M., and Zolitschka, J.F. (2018), A Novel Hybrid Knowledge Retrieval Approach for Online Customer Service Platforms

Proceedings of the 26th European Conference on Information Systems (ECIS), Portsmouth, UK, June 23rd – 28th 2018, Research Paper 201

Proceedings of the 41th International Conference on Information Systems (ICIS), Hyderabad, India, December 13th – 16th 2020, Research Paper 2181